Data Rights
Your information, your rights.
What you can manage today and which formal privacy pathways still need to be confirmed.
Review status: Draft platform copy — pending professional legal review. Last updated 30 September 2026.
Draft status
This page is draft platform guidance pending professional legal review. Available rights depend on where you live, and the formal privacy request channel is still being confirmed.
Access your information
You may have the right to ask for a copy of personal information held about you and information about how it is used. A formal export or automated access-request tool is not currently available.
Correct your information
Signed-in members can update profile details, photos, interests and discovery preferences inside the app. Account email or information that cannot be edited in the app will require the confirmed support process.
Delete your account or information
You may have the right to request deletion of your account and personal information, subject to information that must be retained for safety, disputes or legal obligations.
A self-service account deletion workflow is not currently live. Do not send sensitive documents to an unverified address. The official privacy request destination will be published here and on the Contact page after confirmation.
Object or restrict processing
Depending on applicable law, you may be able to object to or ask us to restrict certain uses of your information. You can already control discovery, cultural relevance, long-distance and notification preferences inside the app.
A specific AI Matchmaker objection workflow is not currently available. Members can choose not to open or use the Matchmaker feature and continue using standard discovery.
Identity checks and response
To protect members, JustUs may need to confirm that a request comes from the account holder before disclosing or deleting information. Final verification, response-time, authorised-agent and appeal procedures require legal review.
How to make a request
The official privacy and data-protection contact is [To be confirmed]. Until it is published, use the Contact page to check current support availability. In-app reporting is for member safety concerns and should not be used as a substitute for a formal privacy request.